SQL Server Support Services

What Red9’s SQL Server Support Covers

SQL Server support at Red9 means a senior DBA working on your environment, not a ticket queue. Every engineer has 15+ years of SQL Server experience, and SQL Server is all we do. Here is the work our clients hand us most:

• SQL Server performance tuning: slow queries, deadlocks, index problems, wait-stat analysis
• Backups and disaster recovery: restore testing, RPO and RTO planning, part of every managed plan
• 24/7 monitoring and alerting from a remote DBA team that responds in minutes
• SQL Server upgrades and migrations: version moves, Azure, AWS, data center changes
• Security and configuration audits, starting with a free 145-point SQL Server assessment
• Emergency SQL support when production is down and every minute counts

Need something more specific? These pages go deeper:

• Remote DBA services: a senior DBA working for you, as backup for your DBA team or as the DBA you don't have.
• SQL Server DBA services: every type of SQL Server DBA work, from a DBA consultant for one project to ongoing management or a 2 AM emergency.
• Database consulting: a block of senior consultant hours for slow queries, migrations and upgrades. Use them on whatever you need.
• SQL Server high availability and disaster recovery: Always On availability groups, failover clusters, log shipping and backups you can restore. Senior DBAs plan it, set it up and fix it when it breaks.

Why Teams Pick Red9 for SQL Server Support

Plenty of IT shops list SQL Server as one service among forty. Red9 does one thing: Microsoft SQL Server.

• Senior SQL Server experts only. 15+ years of experience per DBA. No juniors, no handoffs.
• 7.3-minute average response on managed and emergency support, 16x faster than industry norms.
• 120+ clients since 2014, from startups to Fortune 100, with 120+ written testimonials.
• 10,000+ databases audited. Most problems you hit, we have already fixed somewhere else.

One example: we cut unscheduled Windows cluster failovers at Service King (now Crash Champions) from about 90 a quarter to zero. Read the Service King case study.

How Engagement and Pricing Work

Three models, matched to how much SQL Server help you need:

1. Project consulting. Block hours with a senior database consultant for one-time work like a migration, an upgrade, or a tuning engagement. Hours never expire.
2. Managed services. Ongoing coverage with 24/7 monitoring, starting at $395/mo.
3. Emergency support. Immediate help for outages, with or without a contract.

Cost depends on server count, environment complexity, and coverage hours. A free 30-minute call scopes it: book a strategy session.